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IBM Case Manager V5.0 Sample Questions:

1. Which two are allowed under the IBM Case Manager license agreement? (Choose two)

A) Use of IBM Lotus Sametime Connect Client
B) Use of the Lotus Data Feed Program to deliver feeds from any data source, including non ECM data sources.
C) Unrestricted use of IBM FileNet Business Process Manager
D) Use of the Lotus Mashup Program to integrate custom widgets with Case Manager data sources
E) Use of the Lotus Widget Factory

2. Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?

A) A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
B) A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
C) A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
D) A customer requests written details of the policy and additional product descriptions

3. What is the recommended way to add a new Work Detail page?

A) Create the new page in Case Manager client and then associate it in Case Builder
B) Create the new page in Case Manager client by duplicating a page and then associate it in Case Builder
C) Add the page in Case Builder by duplicating another page
D) Add the page in Case Client and customize with new functionality

4. Which application is used to expose a case property as a measure or dimension within the Case Analyzer database?

A) Case Manager Builder
B) Process Configuration Console
C) Cognos Real-time Monitoring Workbench
D) Process Task Manager

5. A Which of the following statements is true when working with a Case Manager solution in a development environment?

A) Use Case Manager Administrator Client to deploy the solution
B) Use FileNet Enterprise Manager to copy the solution from design object store to the target object store
C) Use Case Manager Builder to deploy the solution
D) Use FileNet Deployment Manager to copy the solution from design object store to the target object store

Solutions: