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Avaya 74970X Exam Syllabus Topics:

Avaya Oceana® Solution Support Sample Questions:

Question 1

Consider the log messages:
'RequestId' : 'SWQtNzA2d2pSRm032GtfQUtzUFFtdw==_', 'RouteRequestId' :
'0830cf65-1aaf-48a3-8a2f-44850be19f82', 'WorkflowType' : 'ROUTE_CONTACT_SMS',
'SourceName' : 'OCPShortMessageService', 'CallbackIP' : '135.122.106.229', 'ContactId' :
'ME1NsN-4QI6isb73z-mPyA', 'ChannelType' : 'ShortMessageService', 'Reason' : '400 Bad Request. Space could not be resolved', 'WorkRequestId' : 'Id-706wjRFm7dk_AKsPQmv' Which provider type is being handled in these log messages?

A. OCP Email Provider
B. OCP SMS Provider
C. OCP Social Provider
D. OCP Chat Provider

Question 2

To perform the restore of the Intersystem cache database, which application file must run from the Install directory of the Omni channel Windows Multimedia Server?

A. \Avaya\Oceana\Oceana\Backup And Restore\Restore.exe
B. \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelRestore.exe
C. \Avaya\Oceana\Oceana\Backup And Restore\BackupAndRestore.exe
D. \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseRestore.exe

Question 3

Under the Avaya Aura Experience Portal Oceana Sample Application variable configuration settings, what is the significance of the backup SIP address in case of a failure in Avaya Oceana?

A. It can be set to a Routing VDN number.
B. It can be set to an alternative Ingress VDN number when the standard Ingress VDN is unavailable.
C. It can be set to a RONA VDN number.
D. It can be set to a Default VDN number to be used when Avaya Oceana is unavailable.

Question 4

During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool.
Which statement about the Avaya Synchronizer tool is true?

A. Choose Import Mode: Sync (run every time for synchronization)
B. Choose Import Mode: Initial (run every time for synchronization)
C. Choose Import Mode: (renew for renewing synchronization)
D. Choose Import Mode: Initial (only for Initial synchronization)

Question 5

A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?

A. In the System Manager on the Server Management
B. In the System Manager on the Server Administration under Backup and Restore Job Status
C. In the System Manager on the Avaya Breeze
D. In the System Manager on the Cluster Administration under Backup and Restore Job Status

Solutions: