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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

A) Enable an action value in the prioritization formula.
B) Create an adaptive model rule at the Issue-level.
C) Create a prioritization decision strategy at the Group-level.
D) Ensure that the propensity is enabled in Arbitration tab.

2. A financial institution has created a new policy that states the company will not send more than 500 emails per day.
Which option allows you to implement the requirement?

A) Suppression rules
B) Customer contact limits
C) Volume constraints
D) Applicability rules

3. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

A) Very Poor
B) Poor
C) Fair
D) Good

4. U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab? (Choose Two)

A) Enable web channel
B) Define the starting population
C) Map the real-time container to a business structure level
D) Add contact policy rules

5. To reference a customer property in a strategy, you need to prefix the property name with the keyword______________.

A) '' .''
B) No prefix. Use directly the property name.
C) "Data."
D) "Customer."

Solutions: